Casa 55 chambres d'hôtes

General Conditions of Sale

Article 1: This contract is intended for the exclusive use of booking stays in guest rooms.

The best reception will be reserved for guests. The owner undertakes to personally ensure their welcome with all the desirable attentions to facilitate their stay and knowledge of the region.

Article 2 - duration of stay: The client who signed this contract concluded for a fixed period will not be able under any circumstances to claim any right to remain in the premises.

Article 3 - conclusion of the contract: The reservation becomes effective as soon as the guest has sent to the owner a deposit of 30% of the total amount of the price of the stay with a minimum of one night per room and a copy of the contract signed before the date indicated. The customer must keep the second copy of the contract. Prices are all charges included according to the description sheet, excluding tourist tax.

Article 4 - no withdrawal: For reservations made by phone or internet, the tenant does not benefit from the withdrawal period, and this in accordance with article L121-21-8 of the Consumer Code relating in particular to the provision of accommodation services provided on a given date or at a given frequency.

Article 5 - cancellation by the customer: Any cancellation must be notified by letter, or email addressed to the owner.

a) Cancellation before the start of the stay: if the cancellation occurs more than 3 days before the start of the stay, the deposit remains acquired by the owner.
If the cancellation occurs less than 3 days before the start of the stay, the deposit remains acquired by the owner who will also ask the payment of the balance of the stay price.
b) If the client does not show up before 20:00 on the day of the planned start of the stay, this contract becomes void and the owner can dispose of his guest rooms. The deposit remains

Article 6 - cancellation by the owner: When the owner cancels the stay before the start of the stay, he must inform the client by letter.
The customer, without prejudice to any claims for damages, will be refunded immediately. He shall also receive compensation at least equal to the penalty he would have incurred if the cancellation had taken place on that date.

Article 7 - Arrival: The customer must arrive on the specified day and at the times mentioned in this contract. In case of late or delayed arrival, the customer must notify the owner.

Article 8 - payment of the balance: The balance is to be paid on arrival at the owner.
Consumption and additional services not mentioned in this contract will be payable at the end of the stay to the owner.

Article 9 - tourist tax: The tourist tax is a local tax that the client must pay to the owner who then pays it to the public treasury.

Article 10 - use of the premises: The customer must respect the peaceful character of the premises and make use of them in accordance with their destination. He undertakes to make the rooms in good condition.

Article 11 - capacity: This contract is for a specified number of persons. If the number of customers exceeds this number, the owner is able to refuse additional customers.
This refusal can in no case be considered as a modification or a breach of the contract at the initiative of the owner, so that in case of departure of a greater number of customers than those refused, no refund can be considered.

Article 12 - animals: This contract specifies whether or not the customer can stay with a pet. If the customer does not comply with this clause, the owner may refuse the animals.
This refusal may in no case be regarded as an amendment or breach of the contract on the initiative of the owner