Casas rurales La Ferme du Garnasson

8. Cancellation of stay by the client

Any cancellation of a reservation must be requested by email to the establishment or by telephone. The request will only become effective when the establishment has confirmed its acceptance in writing.

In the event of cancellation of your stay, the following conditions apply (except in cases of force majeure):

– For any request made less than 24 hours before the scheduled arrival date, you will be charged the amount of the first night.

– In the event of no-show on the scheduled arrival date, the deposit will be retained as compensation.

– Any stay started is entirely due.

8. Cancellation by the owner

When before the start of the stay, the owner cancels the stay, he must inform his client by registered letter with acknowledgment of receipt. The customer will be reimbursed immediately for amounts already paid.

9. Force majeure

Force majeure means any event external to the parties that is both unpredictable, insurmountable and external to the parties which prevents either the customer or the establishment from performing all or part of the obligations provided for in the contract.

Force majeure or fortuitous events are those usually recognized by the case law of French Courts and Tribunals.

Each party cannot be held liable to the other party in the event of non-performance of its obligations resulting from an event of force majeure.

It is expressly agreed that force majeure suspends, for the parties, the performance of their reciprocal obligations and that each party bears the cost of the resulting costs.

****In the case of COVID-19, the establishment accepts last-minute changes and cancellations of stays if a new confinement or a traffic restriction should be decided by the government.****