We would like to draw your attention to the fact that due to the low reception capacity of our establishment, any cancellation affects us significantly, moreover although this happens very rarely, certain imponderables related to the maintenance of the barge can force you to cancel your stay.
For any cancellation, the following conditions apply:
1 – BOOKING AND CANCELLATION CONDITIONS
To be confirmed, any reservation will require full payment if the date of the start of the stay is less than three weeks.
For stays with a start date of more than three weeks, we require, as a guarantee, a deposit in the amount of 30% of the entire stay and a debit authorization for the balance via the STRIPE platform. This balance will be due within 21 days preceding the start of the stay and will be automatically debited from this bank card at the latest before the arrival of the clients, unless otherwise instructed. If the payment was not honored, the reservation will be canceled in fact.
In case of services or additional costs, when leaving, the customer will be charged, we will inform him of the amount by email; the amount will be automatically debited from the credit card whose references will have been provided at the time of booking.
The rates for rentals, services and services can be viewed on the website: https://peniche-amboise.com/extras.php
We would like to draw your attention to the fact that due to the low capacity of reception, any cancellation affects us significantly, moreover although it happens very rarely, certain imponderables related to the maintenance of the houseboat may force us to cancel your stay.
For any cancellation, the following conditions apply:
To. CANCELLATION BY THE CUSTOMER
- It is possible to cancel the reservation up to 21 days before the scheduled date of arrival, the deposit will then be refunded, less bank charges.
- In case of cancellation of the reservation, between 21 days and 7 days, before the supposed date of arrival, the deposit will not be refunded, however this sum will be deducted from the price of a future stay if it occurs within 6 months of the originally scheduled date.
- If the cancellation occurs less than 7 days before, the deposit will be definitively lost.
- In the event of interruption of the stay before the end of the reservation, an additional night will be invoiced as compensation.
Bank charges = 1.50% of the amount of the deposit paid by credit card + €0.25 (example: €100 x 1.5% = €1.50 + €0.25 = bank charges €1.75)
If the reservation is confirmed with payment by check, the check will be returned in the event of cancellation or will be cashed after the cancellation deadline, ie from the 20th day before the start of the stay.
b. CANCELLATION FOLLOWING GOVERNMENT DECISION
If for reasons of government measure, it is necessary to cancel the stay, the deposit will be refunded in full (without deduction of bank charges).
vs. CANCELLATION BY THE OWNERS OF THE BARGE AMBOISE
In the event of a serious and unforeseen problem requiring us to cancel the stay on our own initiative, we undertake to immediately notify the customers, to reimburse in full the sums collected (without deduction of bank charges) for the night(s) canceled) and make every effort to find accommodation of similar standing and price
Le tarif de référence figurant en présentation concerne une seule nuitée, du dimanche au jeudi à l'exception des jours fériés, des veilles de jour férié ou des jours de pont. le tarif pour la location d'une seule nuitée en jour de weekend, de veille de jour férié, de jour férié ou de jour de pont est majoré. Il est pratiqué des tarifs dégressif pour tout séjour supérieur à une nuitée. Le tarif de référence comprend la location de la cabine, les consommations d'eau et d'électricité, le linge de lit et de maison et le(s) petit(s) déjeuner(s) sur la base d'un petit déjeuner traditionnel par personne. La taxe de séjour par nuitée et par adulte collectée pour le compte de Toulouse Métropole est en supplément. Pour en savoir plus sur les disponibilités, les tarifs de location et des services, les conditions générales de vente et de séjour, nous vous invitons à consulter notre site internet .
Au plaisir de vous recevoir prochainement à bord !